Tuesday, July 28, 2026

Roche bundles AI knowledge for medical professionals

Roche is providing the AI Education Hub as a central knowledge platform on artificial intelligence in medicine. The offering is aimed at healthcare professionals and is designed to support the use of AI applications in clinical practice.

The platform focuses on materials that physicians can use in patient communication, shared decision-making and the critical assessment of AI-generated information. Roche is positioning the hub at the intersection of digital health literacy, the doctor-patient dialogue and practical implementation within care teams.

Practical content for clinical routines

The AI Education Hub includes a white paper on shared decision-making, prompting guides, downloads and expert videos. The white paper covers practical uses of large language models in care settings, including prompts for day-to-day clinical work, case examples for weighing drug therapy options and guidance on data protection, transparency and team implementation.

The prompting guides are intended to help healthcare professionals support patients and relatives in the safe use of AI in everyday life and in preparing for medical appointments. Roche lists materials for indication areas including multiple sclerosis, spinal muscular atrophy, oncology, ophthalmology and haemophilia.

AI as a new factor in medical consultations

A central topic of the offering is the changing nature of doctor-patient communication. Patients are increasingly using AI chatbots to summarize medical information, prepare questions or better understand complex topics. The hub addresses this shift and provides materials intended to help healthcare professionals contextualize and validate AI outputs during consultations.

Roche stresses that AI chatbots do not replace medical diagnosis, counselling or therapy decisions. AI-generated content may contain plausible but incorrect information and should therefore be reviewed critically and checked against reliable sources.

Expert videos with practical perspectives

The hub also includes video formats with experts. In one interview with neurologist Dr. Alexandra Widmer, the discussion covers the use of AI in daily practice, including documentation, the review of medical guidelines and the preparation of patient consultations.

Access to parts of the offering, including medical AI guides, prompting guides and expert videos, requires registration or login. For pharma and healthcare communications, the hub is another example of how companies are building AI literacy not only around products, but also as a service and education offering for professional audiences.